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Dispatchers

 

Dispatchers coordinate the movement of workers and motor vehicles.

Emergency vehicle dispatchers direct the activity of police cars, fire trucks, and ambulances. All other dispatchers coordinate the movements of goods and service workers.


Wages $19.65 per hour on average
Outlook The outlook is Data not available
Education & Training Moderate-term on-the-job training (1-12 months) is common.
Related Programs (Current training programs available)
On the Job Work Activities
  • Receive incoming calls and question callers to find out what the problem is.
  • Determine the response needed for the situation.
  • Dispatch appropriate personnel or equipment.

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  • Scan status charts, monitors, or contact units directly to determine which units are available.
  • Record and maintain records of calls, dispatches, and other services on computers.
  • Test communication and alarm systems. Adjust system or report any problems found.
  • Monitor burglar or fire alarm systems. Monitor radio frequencies.
  • Determine if emergency is in service area.
  • Provide help with emergency medical care over the phone.
  • Operate equipment to communicate with law enforcement agencies.
  • Prepare work orders based on customers' needs.
  • Relay information to work crews.
Career Pathways Emergency and Fire Management Services
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