Bill and Account Collectors
Bill and account collectors locate and seek payment from people, called debtors, who have overdue bills.
Bill and account collectors do an important, and often not easy, job. By making sure people pay their bills, bill and account collectors help every consumer - even the on-time ones.
$17.18 per hour on average
The outlook is Good
|Education & Training
Short-term on-the-job training (1 month or less) is common.
|Related Programs (Current training programs available)
|On the Job
- Collect payments and record amounts to customer accounts.
- Update and track customer accounts using computers.
- Talk to debtors. Find out why they are not making payments.
- Create a payment plan with the customer or offer advice on how to pay off the debt.
- Write or call debtors, encouraging them to pay.
- Perform clerical duties, such as filing records and writing letters.
- Review terms of the sale or contract with debtors.
- Track down debtors' new addresses. Check with the post office, family members, or neighbors.
- Notify credit departments, repossession agencies, and lawyers if customers fail to pay.
- Visit customers, return merchandise, or deliver bills in person.
- Credit Checkers and Authorizers
- Customer Service Representatives
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