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Insurance Policy and Claims Clerks

Wages & Outlook

Wages


Wages vary by employer and by region of the country.

Benefits also vary by employer. Full-time clerks usually receive benefits. Common benefits include sick leave, vacation, and health insurance. Part-time clerks may not receive benefits.

View the Regional Wage Comparison Chart for:

 

Employment

In Minnesota, about 3,365 insurance policy and claims clerks work in this medium-sized occupation.

Major employers:

  • Insurance companies
  • Insurance agencies
  • Business management companies
  • Hospitals
  • Doctors' offices

Outlook


The work of insurance policy and claims clerks is becoming increasingly automated. This means that clerks enter policy changes directly into the computer. Automation saves time and so fewer clerks are needed. Because policy processing clerks perform mostly clerical duties, the demand for them will decline. Claims clerks spend more time analyzing claims and contacting customers. These tasks are harder to automate, so these workers will continue to be in demand.

Employment Outlook for Insurance Claims and Policy Processing Clerks
  Employment Employment Change
2010 2020 Number Percent
U S 248,100 269,700 21,600 8.7%
Minnesota 2,698 2,816 118 4.4%
  2010 2020 Number Percent
Central Minnesota 22 28 6 27.3%
Northeast Minnesota 264 266 2 0.8%
Northwest Minnesota 49 58 9 18.4%
Southeast Minnesota 117 127 10 8.5%
Southwest Minnesota 33 34 1 3%
Seven County Mpls-St Paul, MN 2,217 2,308 91 4.1%


Source: Minnesota Department of Employment and Economic Development and Minnesota Department of Education.