Insurance Policy and Claims Clerks
Wages & Outlook
Wages
Wages vary by employer and by region of the country.
Benefits also vary by employer. Full-time clerks usually receive benefits. Common benefits include sick leave, vacation, and health insurance. Part-time clerks may not receive benefits.
View the Regional Wage Comparison Chart for:
Employment
In Minnesota, about 3,365 insurance policy and claims clerks work in this medium-sized occupation.
Major employers:
- Insurance companies
- Insurance agencies
- Business management companies
- Hospitals
- Doctors' offices
Outlook
The work of insurance policy and claims clerks is becoming increasingly automated. This means that clerks enter policy changes directly into the computer. Automation saves time and so fewer clerks are needed. Because policy processing clerks perform mostly clerical duties, the demand for them will decline. Claims clerks spend more time analyzing claims and contacting customers. These tasks are harder to automate, so these workers will continue to be in demand.
| Employment | Employment Change | |||
|---|---|---|---|---|
| 2010 | 2020 | Number | Percent | |
| U S | 248,100 | 269,700 | 21,600 | 8.7% |
| Minnesota | 2,698 | 2,816 | 118 | 4.4% |
| 2010 | 2020 | Number | Percent | |
| Central Minnesota | 22 | 28 | 6 | 27.3% |
| Northeast Minnesota | 264 | 266 | 2 | 0.8% |
| Northwest Minnesota | 49 | 58 | 9 | 18.4% |
| Southeast Minnesota | 117 | 127 | 10 | 8.5% |
| Southwest Minnesota | 33 | 34 | 1 | 3% |
| Seven County Mpls-St Paul, MN | 2,217 | 2,308 | 91 | 4.1% |
Source: Minnesota Department of Employment and Economic Development and Minnesota Department of Education.

