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Insurance Policy and Claims Clerks

Insurance policy and claims clerks process new and existing policies and record claims.

Most insurance policy and claims clerks work for insurance agents or large insurance companies. Clerks who work in large companies review applications and process new policies.

Quick Facts

Wages:  Above the statewide median   $17.74 / hour

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Employment Outlook:   Percent Growth   -.5%
Shrinking


Education and Training Needed:
Moderate-term on-the-job training (1-12 months)

Skills Needed:

Listening,  Reading,  Speaking 

Tools and Technology:

  • Tools: Calculators or accessories,  Desktop computers,  Dictation machines 
  • Technology: Data base user interface and query software,  Spreadsheet software,  Word processing software 

Job Title Examples:

Claims Adjudicator,  Claims Adjuster,  Claims Customer Service Representative (Claims CSR)