Customer Service Representatives
Customer service representatives try to solve customer complaints.
Customer service representatives check into and clear up customer claims. These claims may be about merchandise, service, billing, or credit.
Quick Facts
Wages: Below the median $16.53 / hour
Employment Outlook:
Percent Growth
20.4%
Well above average
Education and Training Needed:
Moderate-term on-the-job training (1-12 months)
Skills Needed:
Listening, Reading, Speaking
Job Title Examples:
Account Manager, Account Service Representative, Call Center Representative
