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Market Research Analysts

Market research analysts gather data to help organizations make decisions about products and services.

Market research analysts gather information from two broad areas. They look at consumer wants and needs, and trends in industry and government purchases.

Market Research Analysts are in the Marketing, Sales, and Service career cluster and the Market Research pathway.

Quick Facts

Wages:

Well above the statewide median

$32.28 / hour    Read more about wages

Outlook:

Percent Growth   32.7%

Well above statewide average    Read more about outlook

Education & Training:

Bachelor's degree is common.

On the Job:

Work Activities
  • Collect consumer data by surveys, interviews, or focus groups.
  • Interpret data and write final reports for clients or management.
  • Measure and assess customer and employee satisfaction.
Read more about the job

Assess your skills

Job Title Examples:

Business Development Specialist,  Client Service and Consulting Manager,  Client Services Vice President 
See more job title examples

Source: Minnesota Department of Education, Minnesota Department of Employment and Economic Development, and CareerOneStop.


Wages & Outlook

Wages


Earnings depend on the worker's level of education and responsibility. The size of the firm also affects wages. In general, market research analysts who work at large firms earn the most.

Market research analysts who work full time usually receive benefits. Typical benefits include health insurance, a retirement plan, sick leave, and paid vacation.

View the Regional Wage Comparison Chart for:

 

Employment

In Minnesota, about 7,003 market research analysts work in this medium-sized occupation.

Most market researchers work for large corporations, advertising agencies, and private research organizations. Most large corporations that employ analysts are in major cities, such as New York, Los Angeles, or Chicago.

Major employers:

  • Market research companies
  • Finance and insurance companies
  • Information companies
  • Wholesale trade companies
  • Business management companies

Outlook


Companies will continue to try to expand their markets. They will use more market research to attempt to determine who their products appeal to. However, many companies do not have researchers on staff. As a result, many new jobs will be created at market research companies as they set up contracts with more business.

Research analysts who have advanced degrees will be in demand by financial services. The health care and manufacturing industries will also be looking for these workers. Analysts who have a bachelor's degree and strong skills in statistics, computer science, and survey design should also have good opportunities.

Employment Outlook for Market Research Analysts and Marketing Specialists*
  Employment Employment Change
2010 2020 Number Percent
Minnesota 8,045 10,679 2,634 32.7%
  2010 2020 Number Percent
Central Minnesota 220 311 91 41.4%
Northeast Minnesota 138 181 43 31.2%
Northwest Minnesota 175 240 65 37.1%
Southeast Minnesota 253 344 91 36%
Southwest Minnesota 257 303 46 17.9%
Seven County Mpls-St Paul, MN 7,064 9,292 2,228 31.5%


Source: Minnesota Department of Employment and Economic Development and Minnesota Department of Education.


On the Job

Overview

Market research analysts gather data to help organizations make decisions about products and services.


Did you ever try "clear" Pepsi? It was marketed in the 1990s. At first, it was a novelty to be drinking Pepsi that was transparent. Then, the novelty faded, and most everyone went back to the standard Pepsi. After all, the only difference was that it was clear. Otherwise, it was exactly the same - same taste, same calories, nearly all the same ingredients.

In some ways, market research correctly predicted the trend. Items offered in "clear" were deemed cool at the time. However, market research wasn't done about what else clear Pepsi should offer to keep people buying it. Do people like things just because they're different? Or do they want other benefits too? Apparently, just being cool isn't enough to keep a product on the shelves. Perhaps with additional market research, clear Pepsi might have enjoyed a better fate.Market research analysts gather information from two broad areas. They look at consumer wants and needs, and trends in industry and government purchases. The research methods used for each area are different. For this reason, market analysts usually specialize in one area.

In consumer research, analysts begin by consulting with clients or managers. They find out what questions clients want the research to answer. For example, clients may want to know how consumers react to a new advertising campaign or product. Once they know the questions, analysts design their research and plan how to collect data. Market research analysts use many tools to help them gather information. They design surveys that they send to people through the mail or have them fill out in person. They also design surveys that people can fill out on the Internet. Analysts train assistants to gather information by telephone or in person. Focus groups are a popular tool for market researchers. These groups are made up of average people. Analysts show participants new products or ad campaigns and get the group's response. They ask the group questions, have them write down or say their answers, and sometimes film the meeting. Market research analysts who gather consumer data may specialize in advertising or sales.

Market analysts who specialize in industrial trends do not collect new data. Instead, they analyze existing data, such as sales records. In addition to analyzing records, analysts talk with company managers to gather inside data. They read trade journals to get an outsider's perspective. Based on their findings, they make suggestions about what future trends might be, or how industries can attract new customers.

Research analysts often manage projects from beginning to end. They also supervise office workers who tally survey results. Once data is tallied, market research analysts analyze the findings. They use computerized statistical programs to calculate results. They interpret these results into language that their clients will understand. Market research analysts present their findings and recommendations in written reports. They may present reports orally to company directors. Companies often use analysts' findings to make decisions on product or service design, prices, marketing, and distribution.

Some market research analysts conduct opinion polls to sample public attitudes on certain topics. Political leaders and nonprofit groups use this information to assess public support for their ideas.

Work Activities

The following list of occupational tasks is specific to this career.

  • Collect consumer data by surveys, interviews, or focus groups.
  • Interpret data and write final reports for clients or management.
  • Measure and assess customer and employee satisfaction.
  • Predict and follow marketing and sales trends.
  • Perform research and help companies determine their position in the marketplace.
  • Analyze marketing, advertising, and communications programs and strategies.
  • Conduct public opinion polls to sample public attitudes on particular topics.
  • Make oral presentations of research results.
  • Collect industry data by reading financial reports and talking to company managers.
  • Develop surveys and other tools for gathering information.
  • Monitor industry statistics and trends. Attend staff and outside conferences.
  • Develop and follow procedures for identifying advertising needs.
  • Supervise other members of the research team.
  • Consult with clients or managers about information to be gathered.
  • Train people to conduct consumer surveys and interviews.
  • Analyze data using computers and statistical methods.

People in this career perform the following list of tasks, but the tasks are common to many occupations.

  • Analyze data or information.
  • Get information needed to do the job.
  • Use computers.
  • Explain the meaning of information to others.
  • Communicate with supervisors, peers, or subordinates.
  • Process information.
  • Establish and maintain relationships.
  • Make decisions and solve problems.
  • Identify objects, actions, and events.
  • Update and use job-related knowledge.
  • Organize, plan, and prioritize work.
  • Document and record information.
  • Think creatively.
  • Communicate with people from outside the organization.
  • Develop goals and strategies.
  • Judge the value of objects, services, or people.
  • Schedule work and activities.
  • Convince others to buy goods or change their minds or actions.
  • Provide advice and consultation to others.
  • Estimate sizes, quantities, time, cost, or materials needed.

Working Conditions

In a typical work setting, people in this career:

    Interpersonal Relationships
  • Have a moderate level of social interaction. They work with clients, focus group members, and coworkers. However, they also spend time alone while analyzing data.
  • Are responsible for work outcomes and results of other workers.
  • Communicate with coworkers and clients daily by telephone, e-mail, or in person.
  • Write letters and memos on a weekly basis.
  • Work in a group or as part of a team.
  • Physical Work Conditions
  • Work indoors in offices.
  • Work with other people, but in a separate office or many feet apart.
  • Work Performance
  • Must be exact in their work in order to provide accurate information.
  • Must repeat the same mental activities, such as analyzing data.
  • Rarely consult with a supervisor before making a decision. They rarely consult with a supervisor before setting tasks and goals for the day.
  • Are moderately competitive with coworkers.
  • Must meet strict deadlines on a weekly basis.
  • Hours/Travel
  • Generally have a set schedule each week.
  • Usually work a standard 40-hour week.
  • May work overtime to meet project deadlines.

Physical Demands

In a typical work setting, people in this career:

    People in this career frequently:
  • Sit while working at computers.
  • It is important for people in this career to be able to:
  • Speak clearly so listeners can understand.
  • See details of objects that are less than a few feet away.
  • Understand the speech of another person.
  • It is not as important, but still necessary, for people in this career to be able to:
  • See details of objects that are more than a few feet away.
  • Use fingers to grasp, move, or assemble very small objects.
  • See differences between colors, shades, and brightness.
  • Focus on one source of sound and ignore others.
  • Hear sounds and recognize the difference between them.

Source: Minnesota Department of Education.


Education & Training

Preparation

To work as a market research analyst, you typically need to:

  • have a high school diploma or GED; and
  • have a bachelor's degree.

Education after high school

Most market research analysts have at least a bachelor's degree. Several fields of study provide good training for this occupation. These fields include economics, business, and marketing. You must take math courses such as statistics. It is also helpful for you to study psychology and sociology.

You usually need a bachelor's degree for entry-level research assistant jobs. You need a doctoral degree (Ph.D.) to do advanced research or teach at a college.

Work experience

Working as a research assistant is good experience for this occupation. It is also good to have experience conducting interviews, gathering data, and writing reports.

On-the-job training

Some students complete an internship while in school. This is important work experience for finding a job.

Newly hired market research analysts often receive training. The length of training varies by employer and your skills. Training may last up to one year.

Related Programs (Current training programs available)


Fields of Study (What to study to prepare for this career)

Click on any of the Fields of Study listed below to find out more about preparing for this career.


Level of Education

The table below lists the level of education attained by a subset of workers in this occupation. The workers surveyed were between age 25 and 44.

Education level attainedPercentage of workers in this occupation*
Less than high school diploma0
High school diploma or equivalent4
Some college, no degree11
Associate degree5
Bachelor's degree49
Master's degree26
Doctoral (Ph.D.) or professional degree4

* National data for market research analysts and marketing specialists (SOC 13-1161).

Helpful High School Courses

In high school, take classes that prepare you for college. A college preparatory curriculum may be different from your state's graduation requirements.

You should also consider taking some advanced courses in high school. This includes Advanced Placement (AP) and International Baccalaureate (IB) courses if they are available in your school. If you do well in these courses, you may receive college credit for them. Advanced courses can also strengthen your college application.

Helpful electives to take in high school that prepare you for this occupation include:

  • Computer Applications
  • Economics
  • Keyboarding
  • Marketing
  • Probability and Statistics
  • Psychology
  • Sociology

The courses listed above are meant to help you create your high school plan. If you have not already done so, talk to a school counselor or parent about the courses you are considering taking.

You should also check with a teacher or counselor to see if work-based learning opportunities are available in your school and community. These might include field trips, job shadowing, internships, and actual work experience. The goal of these activities is to help you connect your school experiences with real-life work.

Join some groups, try some hobbies, or volunteer with an organization that interests you. By participating in activities you can have fun, make new friends, and learn about yourself. Maybe one of them will help direct you to a future career.


Source: Minnesota Department of Education.


Skills

People in this career need to:

    Communicate
  • Read and understand written information.
  • Express ideas clearly when speaking or writing.
  • Listen to others, understand, and ask questions.
  • Reason and Problem Solve
  • Combine several pieces of information and draw conclusions.
  • Use reasoning to discover answers to problems.
  • Understand new information or materials by studying and working with them.
  • Analyze ideas and use logic to determine their strengths and weaknesses.
  • Think of new ideas about a topic.
  • Judge the costs and benefits of a possible action.
  • Develop rules or follow guidelines for arranging items.
  • Notice when something is wrong or is likely to go wrong.
  • Concentrate and not be distracted while performing a task.
  • Identify problems and review information. Analyze options and apply solutions.
  • Use Math and Science
  • Add, subtract, multiply, and divide quickly and correctly.
  • Manage Oneself, People, Time and Things
  • Manage the time of self and others.
  • Check how well one is learning or doing something.
  • Decide how to spend money to get the work done and keep track of how the money was used.
  • Work with People
  • Be aware of others' reactions and change behavior in relation to them.
  • Solve problems by bringing others together to discuss differences.
  • Persuade others to approach things differently.
  • Teach others how to do something using several methods.
  • Look for ways to help people.
  • Work with Things
  • Determine the tools and equipment needed to do a job.

Knowledge

People in this career need knowledge in the following areas:

  • English Language: Knowledge of the meaning, spelling, and use of the English language.
  • Customer and Personal Service: Knowledge of providing special services to customers based on their needs.
  • Administration and Management: Knowledge of managing the operations of a business, company, or group.
  • Sales and Marketing: Knowledge of advertising and selling products and services.
  • Computers and Electronics: Knowledge of computer hardware and software.
  • Mathematics: Knowledge of the rules and uses of numbers. Areas of knowledge include arithmetic, algebra, geometry, and statistics.
  • Communications and Media: Knowledge of producing, sharing, and delivering information or entertainment. This may be through written, spoken, or visual media.

Interests

People in this career are people who tend to:

  • Consider achievement important. They like to see the results of their work and to use their strongest abilities. They like to get a feeling of accomplishment from their work.
  • Consider good working conditions important. They like jobs offering steady employment and good pay. They want employment that fits their individual work style. They may prefer doing a variety of tasks, working alone, or being busy all the time.
  • Consider support from their employer important. They like to be treated fairly and have supervisors who will back them up. They prefer jobs where they are trained well.
  • Consider independence important. They like to make decisions and try out ideas on their own. They prefer jobs where they can plan their work with little supervision.
  • Have investigative interests. They like work activities that have to do with ideas and thinking. They like to search for facts and figure out solutions to problems mentally.
  • Have enterprising interests. They like work activities that involve starting up and carrying out projects, especially in business. They like to lead and persuade others, make decisions, and take risks for profit.
  • Have conventional interests. They like work activities that follow set procedures, routines, and standards. They like to work with data and detail. They prefer working where there is a clear line of authority to follow.

Source: Minnesota Department of Education.


Tools & Technology for Market Research Analysts

Tools

Desktop computers
Notebook computers
Personal computers
Personal digital assistant PDAs or organizers
  • Personal digital assistants PDA
Scanners
Tablet computers

Technology

Analytical or scientific software
  • AcaStat software
  • Adaptive conjoint analysis ACA software
  • AndersonBell Abstat
  • Claritas software
  • Cytel LogXact
  • Data analysis software
  • Insightful S-PLUS
  • Minitab software
  • Palisade StatTools
  • Provalis Research Simstat
  • SAS software
  • SPSS software
  • Sawtooth Choice-Base Conjoint CBS
  • Sawtooth Composite Product Mapping CPM
  • StatPac software
  • StataCorp Stata
  • TNS MarketWhys
  • TNS Miriad
  • UNISTAT Statistical Package
  • WinCross software
Categorization or classification software
  • MapMaker software
Content workflow software
  • ADXSTUDIO software
Customer relationship management CRM software
  • Epiphany software
  • Galilee Enterprise TargetPro
  • Insightful Corporation Confirmit
  • Sage ACT!
  • Solucient software
  • TechExcel software
  • Vantage MCIF
Data base user interface and query software
  • Database software
  • GMI NET-MR
  • Geographic information system GIS marketing software
  • IBM IMS
  • Intellimed software
  • Microsoft Access
  • Oracle software
  • Structured query language SQL
  • Survey software
  • TranspoLink BidLeads
Data mining software
  • Cytel Software XLMiner
  • IBM Intelligent Miner
  • NCR Teradata Warehouse Miner
  • Oracle Darwin
Desktop publishing software
  • LogiXML Ad-HOC
  • Sawtooth SSI Web
Development environment software
  • Microsoft Visual Basic
Document management software
  • INPUT analysis software
Electronic mail software
  • Email software
Enterprise resource planning ERP software
  • Aprimo Marketing
Expert system software
  • Digivey software (expert system feature)
Financial analysis software
  • Financial planning software
Graphics or photo imaging software
  • Adobe Systems Adobe Fireworks
  • Adobe Systems Adobe Illustrator
  • Adobe Systems Adobe Photoshop software
  • Graphics software
  • Thomson Dialog
Information retrieval or search software
  • Factiva
  • FedBizOps
  • LexisNexis software
  • Medstat/INFORUM
  • Mintel Reports
  • Neoforma Healthcare Products Information Services HPIS Market Intelligence
  • Thomson Financial Investext
  • Verispan Patient Parameters
  • Walmart Retail Link
Internet browser software
  • Web browser software
Map creation software
  • Mapping software
Network conferencing software
  • Microsoft Sharepoint
Office suite software
  • Microsoft Office software
Point of sale POS software
  • Digivey software (point of sale feature)
Presentation software
  • Microsoft PowerPoint
Project management software
  • AndersonBell WebServ
  • ClassApps SelectSurveyASP
  • Focus software
  • Key Survey software
  • Microsoft Project
  • Perseus SurveySolutions
Spreadsheet software
  • Microsoft Excel
Web page creation and editing software
  • Adobe Systems Adobe Flash Player
Web platform development software
  • Cascading Style Sheets CSS
  • Dynamic hypertext markup language DHTML
  • Hypertext markup language HTML
  • JavaScript
Word processing software
  • Microsoft Word


Licensing / Certification

Certification Details

Certifications are examinations that test or enhance your knowledge, experience or skills in an occupation or profession.

There are 17 certifications related to this career.

Licensing Details

No State of Minnesota license requirements are found for this career.


Source: Minnesota Department of Employment and Economic Development and CareerOneStop.


Jobs

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Hiring Practices

Employers prefer applicants who have a bachelor's degree in marketing or a related field. Some positions require graduate degrees. Some small research firms hire telephone surveyors without college degrees.

Many employers look for applicants who have strong skills in computers and math. They prefer people who get along well with others and pay attention to details. Market researchers must communicate well orally and in writing.

Advancement Opportunities

Most market researchers begin as research assistants. As market researchers gain experience, they are assigned their own projects. With additional experience, they can supervise other researchers or become a manager of a branch office. Some market researchers advance by working in advertising or sales. Often, market researchers must move to a new employer to advance to a higher position.

Job Title Examples

Business Development Specialist,  Client Service and Consulting Manager,  Client Services Vice President,  Communications Specialist,  Market Research Manager,  Product Line Manager,  Market Analyst,  Market Research Consultant,  Project Manager 

Similar Careers

Below are careers similar to Market Research Analysts you may be interested in reading about. If you are looking to broaden your job search, these careers require similar skills. Click on the names to link to their career profile.

Buyers and Purchasing Agents
Economists
Insurance Agents
Public Relations Specialists
Real Estate Agents
Sales Representatives
Securities Salespeople
Urban and Regional Planners

Related Industries

Below are industries related to Market Research Analysts you may be interested in reading about. Employers in these industries typically hire Market Research Analysts. Click on the names to link to their industry profile.

Advertising
Banking And Finance
Business Management And Support Services
Insurance
Investments
Professional And Consulting Services
Research And Development
Software And Computer Services
Telecommunications


Source: Minnesota Department of Employment and Economic Development and Minnesota Department of Education.