Customer Service Representatives
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Most employers do not look for any formal education for customer service representative positions. However, many require a high school diploma or GED. Employers look for people with good communication skills. These include speaking, writing, and reading. They also look for people who get along well with others. Employers may prefer to hire applicants with basic computer skills, so that new employees can learn the company's system quickly.
Customer service representative jobs are usually entry-level positions. With additional experience or formal training, customer service representatives may move up to other positions within the company. Formal training such as a college degree may be needed to move into management, marketing, or human resource positions.
Account Manager, Account Service Representative, Call Center Representative, Claims Adjuster, Claims Service Representative, Hub Associate, Client Services Representative, Customer Service Specialist, Member Services Representative
Below are careers similar to Customer Service Representatives you may be interested in reading about.
If you are looking to broaden your job search,
these careers require similar skills. Click on the names to link to their career profile.
Appraisers and Assessors
Bill and Account Collectors
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Below are industries related to Customer Service Representatives you may be interested in reading about. Employers in these industries typically hire
Customer Service Representatives. Click on the names to link to their industry profile.
Banking And Finance
Building And Garden Supply Stores
Business Management And Support Services
Department Stores And Other Retailers
Electronics And Appliance Stores
Information And Internet Services
Professional And Consulting Services
Rental And Leasing Services
Software And Computer Services
Sports, Books, And Music Stores